Managed Publishing Department
To constantly improve the small department in order to meet the demand of a large number of product lines, all requiring publication support.
I created the documentation and publications department. My concept was that a highly collaborative working environment would be stronger, more efficient, and overall a lot more fun. I was right.
Working as a team, my staff and I met regularly to plan for the future, discuss issues, and brainstorm solutions. A flexible division of labor allowed for each of us to work on solutions individually or in teams. I carefully tracked our deadlines and held status meeting, so that we were aways able to meet daily, weekly, and monthly obligations.
Among the departments many accomplishments, we standardized and streamlined the authoring and publishing processes, created an in-house style guide, designed archive and tracking systems, and implemented the company’s first application Help system. Along with Engineering, we were the best running department in the building